Privacy policy

The person responsible for data processing is:

Agata Rabb-Bell
In the long ruthen, 41
Kaiserslautern

Email: support@laceplace.de

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

1. Access data and hosting

You can visit our websites without giving information about yourself. If you call a website, the web server only automatically stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. These access data are only evaluated for the purpose of ensuring a trouble -free operation of the page and the improvement of our offer. This serves to protect our legitimate interests on a correct presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and presenting the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data and all data that is collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit and/or use servers in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: Canada

Our service providers sit and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

2. Data processing for contract processing and to contact us

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of existing warranty and performance disabilities claims as well as any legal update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you are within the framework of your Say the order voluntarily. Mandatory fields are identified as such, since in these cases we absolutely need the data for contract processing and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer of our service providers for the purpose of ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completing the contract, your data will be restricted for further processing and will be deleted after the expiry of the tax and commercial and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you expressly use your data in accordance with ART . 6 Para. 1 S. 1 lit. a GDPR, or we reserve the right to use the data that is permitted by law and which we inform you in this declaration.

2.2 Customer account

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing a customer account, we use your data for the purpose of the customer account opening and to store your data for further future orders our website. The deletion of your customer account is possible at any time and can be made either by means of a message to the contact option described in this data protection declaration or via a function provided in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve a usage usage that is permitted and via which we inform you in this explanation.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide us with contact form or email when you contact us. Mandatory fields are identified as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After completing your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are reserved for an additional data usage that is legally permitted and about which we inform you in this explanation.

3. Data processing for the purpose of shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is required for the delivery of ordered goods.

The same applies to data transfer to our manufacturers or wholesalers in cases where you take over the shipping for us (route business). These are considered a shipping service provider in the sense of the present data protection declaration.

Our service providers sit and/or use servers in these countries: China, USA
For these countries there is no adequacy decision of the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission

Our service providers sit and/or use servers in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: United Kingdom

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, which are active for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to handle the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we will provide our service providers further data that you use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, handling contested payments, support for accounting). In accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, this serves to protect our legitimate interests on our protection against fraud or in efficient payment management.

5. Advertising by email

Email newsletter with registration

If you register for our newsletter, we use the data required or separated from you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can deregister from the newsletter at any time and can be made either by a message to the contact option described below or via a link provided in the newsletter. After deregistering, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use the data that goes beyond is legally allowed and about which we inform you in this declaration.

6. Cookies and other technologies

General information

In order to make the visit of our website attractive and to enable the use of certain functions, we use technologies including so -called cookies on different pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use will be deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies provide and process the IP address, time of the visit, device and browser information as well as information on your use of our website (e.g. information on the content of the shopping cart). This serves as part of a weighing up of interests on an optimized presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations that we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by a message to the contact options described in the data protection declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third -party technologies on our website. At the appropriate continuation and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your cancellation options can be found in the section "Cookies and other technologies". For more information, including the basis of our cooperation with the individual providers, see the individual technologies. If you have any questions about the providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

7.1 Use of Google services for web analysis and advertising purposes

We use the Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of the Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be shortened by activating IP anonymization before storing Google. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Insofar as there is nothing different in the individual technologies, the data processing takes place based on a agreement between jointly responsible for the respective technology in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Data protection information from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of the visit, device and browser information as well as information on your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing our website, we have the Data approval settings for "Google products and services" activated. Google can access the data collected and processed by Google Analytics and then use to improve Google services. The data release to Google as part of this data sharing settings is based on an additional agreement between the person responsible. We have no influence on the subsequent data processing by Google.

Google Fonts

Data (IP address, time of the visit, device and browser information) are collected by the script code "Google Fonts" for the uniform representation of the content on our website, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

7.2 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies shown below Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). The Facebook Pixel (IP address, time of the visit, device and browser information as well as information on your use of our website is automatically collected and saved from which the events such as visiting a website or newsletter registration), from which use can be created by pseudonyms. When visiting our website, the Facebook Pixel automatically set a cookie that automatically enables you to recognize your browser when visiting other websites using a pseudonymous cookieid. Facebook (BY META) will merge and use this information with further data from your Facebook account to compile reports on website activities and to provide other services associated with website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) about your use of our website is usually transferred to a server of the Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The European Commission does not have any appropriateness. If the data transfer to the USA falls into our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in the data protection information from Facebook (by Meta).

Facebook analyzes

As part of the Facebook business tools, the data collected with Facebook Pixel about your use of our website is created statistics on visitor activities on our website. Data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally present and market our website.

Facebook ads (advertisement manager)

We advertise on Facebook Ads for this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (BY META) is responsible for the exact implementation, in particular the decision to place the advertisements for individual users. Insofar as there is nothing different for the individual technologies, data processing takes place based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Common responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not recorded.

Based on the statistics created via Facebook Pixel, we operate visitor activities on our website via Facebook Custom Audience Group -based advertising on Facebook (by Meta) by determining the characteristics of the respective target group.

8. Integration of the Trusted Shop Trustbadge/ Other Widgets

To display the Trusted Shops services (e.g. seal of approval, collected ratings) and the offer of the Trusted Shops Products for buyers After an order are integrated on this website Trusted Shops Widgets (e.g. Trusted Shops Trustbadge).

This serves to protect our legitimate interests on an optimal marketing of our legitimate interests by enabling a safe purchase in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subelrather Str. 15c, 50823 Cologne (Trusted Shops), with which we are responsible for data protection under Art. 26 GDPR. As part of this data protection information, we inform you in the following about the essential contract content according to Art. 26 Para. 2 GDPR.
As part of the joint responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH for data protection issues and to assert your rights, whose contact here find. Further information on data protection can be found in the following link here remove. Regardless of this, you can always contact us under the contact option described in this data protection declaration. If necessary, your request will then be passed on to the other responsible person.

8.1 Data processing if the Trustbadge/ other widgets

The Trustbadge is made available as part of a common responsibility by a US CDN provider (Content Delivery-Network). An appropriate level of data protection is ensured by standard data protection clauses and further contractual measures. Further information on the data protection of Trusted Shops GmbH can be found here. When calling up the Trustbadge, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after the survey, so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing according to the order completion

After completing the order, your e-mail address, which is cryptological, will be sent to Trusted Shops GmbH. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR. This serves to check whether you are already registered for services at Trusted Shops GmbH and is therefore for the fulfillment of our and trusted shops' predominant legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with ART. 6 para. 1 sentence 1 lit. f GDPR required. If this is the case, further processing takes place in accordance with the contractual agreement made between you and trusted shops. If you are not yet registered for the services, you will then be given the opportunity to do this for the first time. The further processing after registration is also based on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 Para. 1 lit. f GDPR for the purpose of ensuring a trouble -free operation. Processing in third countries (USA and Israel) can take place. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures as well as in the case of Israel by an adequacy decision.

9. Social media

9.1 Social Plugins from Instagram (by Meta)

Social buttons are used on our website. These are only integrated into the page as HTML links, so that no connection is made with the servers of the respective provider when calling our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can use the Like or Share button, for example.

9.2 Our online presence on Instagram (by Meta)

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 Lit. a GDPR to the respective social media operator, your data is automatically collected for market research and advertising purposes when visiting our online presences on the social media mentioned above And saved from which usage profiles are created using pseudonyms. These can be used to switch advertisements inside and outside the platforms that allegedly correspond to their interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection information from the provider linked below. If you still need help in this regard, you can contact us.

Instagram (by meta) is an offer of the Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically raised by Meta Platforms Ireland about your use of our online presence on Instagram is usually on a server The Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA transferred and stored there. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of an Instagram (by Meta) fan page is based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

10. Contact options and your rights

10.1 Your rights

As a person concerned, you have the following rights:

  • According to Art. 15 GDPR, the right to request information about your personal data processed by us in the scope described there;
  • According to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
  • According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless the further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • For reasons of public interest or
    • to assert, exercise or defend legal claims;
  • According to Art. 18 GDPR the right to restrict the processing of your personal data, if necessary
    • the correctness of the data is denied by you;
    • the processing is illegal, but they reject their deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • They have objected to the processing in accordance with Art. 21 GDPR;
  • According to Art. 20 GDPR, the right to obtain your personal data that you have provided to us in a structured, common and machine -readable format or to request the transmission to another responsible;
  • According to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual whereabouts or workplace or our company seat.

Right to object

Insofar as we process personal data as explained to safeguard our legitimate interests that are predominant in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing for other purposes is carried out, you only have a right to object if there are any reasons that arise from your special situation.

After exercising your right of objection, we will not continue to process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of assertion, exercise or defense Legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will not process your personal data for this purpose.

10.2 options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation granted or contradiction against a specific data usage, please contact us directly via the contact details in our imprint.

Data protection Created with the Trusted shops Legal texters in cooperation with Föhlisch lawyers.